User Agreement

Bidder Eligibility
You must be at least 18 years of age and able to form legally binding contracts under applicable law.Auction contracts are agreements between a seller and a buyer, in which the seller agrees to sell an item or property for the highest bid and the buyer agrees to pay it. They also take place between the bidder and the auctioneer. Auctions consist of one seller and a number of potential buyers, so the property is sold to the highest bidder.

The final sale in the auction process results from bid competition, though it is important to note that if only one bid is received, that single bidder may purchase the item. 

Your Bid or Purchase is a Contract
When you place a bid on an online auction item, you enter into a legally binding contract to purchase the item from the seller if you are the winning bidder. You are the winning bidder if your bid is the highest bid at Auction Close and your bid is accepted by the seller.

All Purchases are Final Once you have confirmed a purchase, your purchase is final and can not be canceled.

FOR SELLERS : If your item is not sold, you can choose to make a new agreement with us to try to sell your item at a later auction. After a Live Auction or an Online Auction, you can also choose to pick up the item at the location where it has been up for auction. We will contact you to find a solution that fits your needs.

Pre-bidding :  Will end before the LIVE online auction starts.

Lot viewing : Lots can be viewed in our offices on appointment only  (staatstuinwijk 3 , 3600 Genk , BE ).  For appointments please contact +32484943094

Sales commission : + 10% all in (shipping is extra)

Shipping & Handling :  Benelux : Eur 10.00  till 2 kg  // from 2 till 5kg = 15 Euro  // above 5kg = 20 euro 

                                       Europe : Eur 20   till 2kg  // from 2 till 5kg = 30 euro  // above 5kg = 45 euro 

                                       Worldwide : FEDEX / UPS / DHL (depends to wich country ) rates apply. prices are between 20 euro and 100 euro                                                   maximum.    All parcels are shipped 100% insured worldwide !

Customs and related issues:  the whole responsibility about customs and customs related issues are for the buyer !!! please before you make a bid, check your country's customs laws. We are not responsible for any problems with your countries laws or customs.

To pick up your lots : In our office, Staatstuinwijk 3 , 3600 Genk ,  Belgium. only on appointment .

Consignments : If you want to consign your collection for our upcoming auctions please contact us for personal and liable information on info@ibrahims-collectibles.be or +32484943094

General conditions :  See Info on homepage.

Abbreviations :  G = good   -   VG = very good   -   F = fine   -   VF = very fine   -   XF = extremely fine   -   UNC = uncirculated (FDC)   -   Proof = proof   -   KM = Krause Mischler   -   P = Pick   -   M = Morin

REGISTER : To register and to be able to use our website and to be able to bid please follow the next steps: Click on 'REGISTER', fill in a username, your e-mail adress and a password.,  

What happens AFTER the auction and you had some winning bids ?

Many thanks for your bids and interest in our latest auction.
In case you have won some lots please read further :
During the next days after the auction we prepare all the invoices and collect all winning lots.
By the end of the week you will receive your invoice (pdf) by e-mail. Please also check in your spam for the e-mail.
We advise to pay the invoice asap by bankdraft, paypal or transferwise.
(Other payment options are not accepted)
When your payment has arrived in our bank account we will prepare your parcel
and will ship it asap to the adress you have provided in either your profile or your mail.
The moment we ship your parcel we will inform you by mail with the tracking number.
 

refunds and return policy : 

after recieving your winnings you have 14 days to return the goods. they must be in the same condition as recieved . they must be send with insured shipment.

the refund only counts for the hammerprice and not the auction fee or the shippingcost.